Privacy Policy

Effective Date: 24-Aug-2024

Shaheen Developers ("Company", "we", "our", or "us") operates https://shaheendevelopers.com. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

1. Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing Address
• Project Requirements

Payment Information

When you make a payment for our services:

• Payments are processed securely through third-party payment gateways.
• We do NOT store your full credit or debit card details.
• Payment processors may collect necessary billing information to complete the transaction.

Technical Information

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Cookies and usage data

2. How We Use Your Information

• Provide web development and mobile application services
• Communicate regarding projects and support
• Process payments securely
• Improve our website and services
• Prevent fraud and unauthorized activities
• Comply with legal obligations

3. Payment Processing

We use secure third-party payment gateways to process international payments. All transactions are encrypted and processed in compliance with applicable payment security standards (PCI-DSS compliance via payment providers).

We do not store or have access to complete credit or debit card details.

4. Third-Party Service Providers

We may share necessary information with trusted third parties including:

• Payment processors
• Hosting providers
• Analytics service providers

These providers are obligated to protect your information and use it only for service-related purposes.

5. Cookies

Our website may use cookies to improve user experience, analyze traffic, and remember preferences. You may disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain personal information only as long as necessary to fulfill service obligations, maintain financial records, and comply with legal requirements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction
• Request deletion
• Object to processing
• Request data portability

To exercise your rights, please contact us at support@shaheendevelopers.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Related Policies

Before making a payment, clients are encouraged to review our related policies to fully understand our terms of service and data handling practices.

• Refund Policy: Read our Refund Policy
• Terms & Conditions: Read our Terms & Conditions

12. Contact Us

If you have any questions regarding refunds, please contact us before making a payment.

• Email: support@shaheendevelopers.com
• Phone: +92 300 2375907
• Contact Form: Visit our Contact Page
• WhatsApp: Chat with us on WhatsApp

We aim to respond to all inquiries within 24–48 business hours.